COVID-19

IMPORTANT COVID-19 (Coronavirus) UPDATES

Updated March 18, 2020

The safety, health, and well-being of our borrowers and employees is of great importance to CUSO Home Lending.

In their best interests, it is imperative that we act responsibly and quickly in positioning ourselves to minimize the spread of Coronavirus. Effective March 17, 2020 and until further notice, our lobby will be closed to business.

Be assured our employees will still be available to assist you over the phone by calling 800-360-2876. You will still have access to our online services at www.cusohl.com where you can make a payment or complete a mortgage application. If you have questions or concerns about any business you have with us, please call.

If you have been impacted by Coronavirus, you may meet forbearance hardship requirements which may provide assistance with your mortgage payments. Effective March 18th, 2020, we are suspending all credit reporting for those affected by Coronavirus. We want to be sure appropriate measures are in place to allow you to focus on your families and health by providing viable options for you. Please contact our Loss Mitigation team at 855-862-7280 for assistance with your forbearance options. We are available Monday-Friday 8:00 AM to 5:00 PM and Saturday 8:00 AM to 12:00 PM.

Our website will be updated with frequent updates about Coronavirus and its latest business impact.

As we all know, the more knowledge we possess about a situation the better armed we will be in controlling those impacts. We encourage you check the websites of the CDC, www.cdc.gov the State of Maine, www.maine.gov and the World Health Organization, www.who.int for up to date information.

These are unusual times and we regret any inconvenience these temporary changes may cause you. You can be assured that our leadership team is meeting regularly and frequently monitoring Coronavirus and how it is impacting us all.